If you need further assistance or have any questions, please feel free to contact us.
Email (best): firstname.lastname@example.org
- We usually respond to emails within 2 working days.
- After two business days, if you have not heard back from us, check your spam folder.
- Emails are always answered by us.
- If you don’t get a reply within 2 working days, you can try again from a different email address or use our phone number.
- Messaging and phone contacts: Monday to Friday, 10 pm to 17 pm (Central European Time).
- If your calls are not answered we will call you back or send us a Whatsapp Message.
Important: Please allow up to 2 working days to receive information from us if you have questions about your status, awards, certificates, selection, or screening procedures after receiving a FilmFreeway notification about a change in the judging status. We always write to each applicant separately, so if you haven’t heard from us after three days, kindly let us know.